Terms of Use

MAISON HAITIENNE - Terms and Conditions

Last Updated: 12 Nov 2024

Welcome to MAISON HAITIENNE. Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our website, you agree to be bound by the following terms.

1. General Information

  • These Terms and Conditions ("Terms") govern your use of our website and services at www.maisonhaitienne.com ("Website").
  • By accessing or using our Website, you agree to be legally bound by these Terms, as well as our Privacy Policy. If you do not agree, please do not use our services.
  • We reserve the right to update or change these Terms at any time without notice. Your continued use of the Website following any changes constitutes acceptance of those changes.

2. Products & Pricing

  • MAISON HAITIENNE specializes in luxury wigs, hair extensions, and related products.
  • All prices are listed in British pounds and are subject to change without notice.
  • We strive for accuracy but do not guarantee that product descriptions, pricing, or other content on the Website are free from errors. We reserve the right to correct any errors, inaccuracies, or omissions.

3. Orders & Payment

  • All orders placed through our Website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.
  • Payment must be made at the time of purchase. We accept all major credit cards, PayPal, and other secure payment methods.
  • In the event that a product is unavailable or out of stock, we will notify you and provide a full refund.

4. Shipping & Delivery

  • We ship worldwide and offer various shipping options at checkout.
  • Delivery times are estimated and may vary due to factors beyond our control, such as customs processing or carrier delays.
  • Any customs duties, taxes, or additional fees are the responsibility of the customer.

5. Returns & Exchanges

  • Due to the nature of our products, all sales are final. However, if your product arrives damaged or defective, you may return it within 14 days for a replacement or refund. If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the issue for review.

6. Intellectual Property

  • All content on the Website, including but not limited to text, images, logos, and product descriptions, is the property of MAISON HAITIENNE and is protected by copyright and intellectual property laws.
  • You may not reproduce, distribute, or use any content from the Website without our prior written permission.

7. Limitation of Liability

  • MAISON HAITIENNE is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or products purchased from us.
  • We do not guarantee that the Website will be error-free, secure, or continuously available.

8. Privacy

  • Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of United Kingdom.
  • Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

10. Contact Information

If you have any questions regarding these Terms, please email us customerservice@MaisonHaitienne.com

Thank you for shopping with MAISON HAITIENNE. We appreciate your trust in our products!

Walter & Associates Ltd. Company reg 10791557.
43a High Street, Barkingside, Ilford, Essex, England, IG6 2AD